Support software
that adapts to you
Hydra combines support, CRM, automation, and AI in one platform — then configures itself around how your team actually works. Describe what you need and it builds it.
No credit card required · Built for SaaS teams
HydraPlatform
Everything in one place
From first contact to loyal customer — Hydra handles the full journey without stitching together five different tools.
AI Support Bot
A knowledge-powered bot handles common questions instantly. Configurable tone, tools, and escalation logic — no prompt engineering required.
Agent Inbox
Three-column inbox with real-time conversations, channel routing, bot co-pilot suggestions, and one-click escalation to tickets.
CRM & Lifecycle
Track contacts and accounts from prospect to loyal customer. Full lifecycle history, health scores, and onboarding plans in one place.
Workflow Automation
Describe a workflow in plain English. Hydra designs, tests it in a sandbox, and deploys when you approve. No YAML, no drag-and-drop.
Customer Portal
A branded self-service portal where customers view tickets, chat history, and submit new requests — all tied to your knowledge base.
Analytics & Mini-Apps
Built-in support and lifecycle analytics, plus an AI mini-app builder that generates custom dashboards from a plain-English description.
How it works
From zero to configured
in minutes, not months
01
Describe your business
Answer a few questions about your team, workflow, and goals. Hydra's onboarding AI listens and builds a complete picture of how you operate — no lengthy setup forms.
02
Hydra configures itself
Based on your answers, Hydra generates your workspace — bot personality, navigation, ticket fields, and default workflows. All in seconds, shown as a preview before going live.
03
Refine with plain English
Need a change? Just describe it to the AI admin. It drafts the update, shows you a diff, and deploys only when you approve. The platform evolves as your business does.
Pricing
Simple, transparent pricing
Start free. Upgrade when your team grows.
Starter
For small teams getting started with AI-powered support.
- ✓2 agent seats
- ✓500 bot conversations / month
- ✓Knowledge base (5 sources)
- ✓Ticketing & customer portal
- ✓Basic analytics
Growth
For growing teams that need automation and deeper CRM.
- ✓10 agent seats
- ✓5,000 bot conversations / month
- ✓Unlimited knowledge sources
- ✓Full CRM & lifecycle tracking
- ✓Workflow automation (Flows)
- ✓Customer portal + magic link auth
- ✓Integrations (Jira, ClickUp)
Scale
For teams running complex operations at scale.
- ✓Unlimited agent seats
- ✓Unlimited conversations
- ✓Mini-app builder
- ✓API access & inbound adapters
- ✓Advanced analytics
- ✓SSO & priority support
- ✓Custom onboarding
All plans include 14-day trial · Pricing in USD · Cancel anytime
Early access
Be among the first
to use Hydra
We're onboarding early teams personally. Drop your email and we'll reach out to get you set up.
No spam. Unsubscribe anytime.